SUKI SONG These Terms govern your purchase and use of services from sukisong.com LLC (“we,” “us”). By purchasing a service or submitting a project brief, you agree to these Terms. If you do not agree, do not purchase.
Services
We offer website and consulting services, including the Sites packages (Foundation and Flagship), the Get Found discoverability work (including the Get Found Sprint), the AI Visibility Watch monthly subscription, and consulting engagements (the Founder Audit), as described on the site. Specific scope, deliverables, and timelines for larger engagements are set out in a separate engagement agreement (the “Service Agreement”) provided before or at kickoff. Where a Service Agreement and these Terms conflict, the Service Agreement controls for that engagement.
Payment
- Prices are as listed at the time of purchase, in U.S. dollars, charged through Stripe.
- Deposits. Foundation and Flagship require a 50% deposit to hold the kickoff date (Foundation: $1,500 of $3,000; Flagship: 50% of $7,000); the balance is invoiced on delivery. The deposit is non-refundable once work begins.
- Scope changes. Work outside the agreed scope after kickoff is invoiced at $200/hr; additional revision rounds beyond those included are $500 each.
- Subscriptions. AI Visibility Watch is a recurring monthly service that automatically renews each month until cancelled, subject to any stated minimum term. See the Refund & Cancellation Policy for how to cancel.
Invoiced engagements (corporate tiers)
The corporate tiers listed on Sites and Get Found are not purchased by card. A corporate engagement runs on an invoice against a master services agreement (MSA): scope is confirmed on a call, the agreement and kickoff invoice follow in writing, and purchase orders are accepted. Payment schedules (typically a kickoff payment and a delivery payment) are stated in the agreement. Card checkout and the terms above continue to apply to the independent packages.
Refunds and cancellation
Refunds and subscription cancellation are governed by our Refund & Cancellation Policy, which is incorporated into these Terms.
Your responsibilities
You agree to provide accurate information, the materials and access we need to do the work, and timely responses. Delays caused by missing materials or approvals may affect timelines. You confirm you have the rights to any content, brand assets, or accounts you ask us to work with.
Ownership of deliverables
Upon full payment for an engagement, ownership of the final deliverables produced specifically for you (e.g., your site’s source, content, and accounts) transfers to you, except for any third-party components and our own pre-existing tools, templates, and know-how, which we retain and may reuse.
Compliance & no warranty
We build to recognized standards and can help structure privacy-conscious, accessible, and well-structured sites. However, we do not provide legal, regulatory, or compliance advice, and we do not warrant that any deliverable will meet a specific legal or regulatory standard (including WCAG accessibility, GDPR, CCPA, or HIPAA). You are responsible for confirming, with your own advisors, that any solution meets your obligations. Services and deliverables are provided on a commercially reasonable, best-efforts basis and, to the extent permitted by law, “as is” without warranties of any kind.
Limitation of liability
To the maximum extent permitted by law, our total liability arising out of or relating to the services is limited to the amount you paid us for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, special, or consequential damages.
Governing law
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules, and any dispute will be brought in the state or federal courts located in Travis County, Texas.
Changes
We may update these Terms; the “last updated” date above reflects the current version. Material changes apply to purchases made after the change.