capabilities

The systems behind the site.

Dashboards, analytics, and the technical program work that keeps it all shipping.

Most people come to me for a site that’s beautiful and gets found. Some of them need the layer underneath it too: the reporting they actually read, the integrations that hold, the operating cadence that ships the work. Fourteen years operating nearly every function of a business means I build the right thing, not just a working thing. Scoped on a call — there’s no package here, because no two of these are the same.

You hire one builder
the full stack, built by me
sites · web apps · data & reporting · AI tools — plus 16 business functions operated
Extra hands when needed
on call, not on payroll
front-end · back-end · data science · QA · camera crew · social · paid media
operator · on location
Suki on location at the coast
01 The operator

the operator

I build it myself — and I've run the business around it.

Most technical people work one layer. I build across all of them — front end, back end, reporting, and AI tools — and I've operated the business functions they serve.

That's the edge: I build it and I understand where it fits, because I've sat in those seats myself — not just managed people who have.

02 The map

the capability map

Every seat, with receipts.

Cyan — led or owned.  Amber — hands-on inside a broader role.  Purple — my bench brings it. Each tile names where I earned it.

Led / Owned12
Program / Project Management
build · run
~8 yrs PM · led 34 across 4 teams at Meta · Scrum Master
Data & Analytics / Reporting
build · run
Turntide: reporting infra + dashboards from scratch · Meta program metrics
Product Management
build
Shipped 9 GenAI products at Meta · Harvard-in-Tech product track
Sales / Business Development
grow
Sales at Porsche · VIP international at Mulberry · Sales Mgr at Denttio
Go-to-Market & Enablement
grow
Turntide "Enablement & Experience" · channel GTM, 10K motors
Customer Success / Accounts
grow
Turntide VOC/CSAT + Stakeholder Experience · Avocado CX
Operations
run
Avocado −30% overhead / $480K · Turntide delivery & procurement
People / Team Leadership
run
Led teams at Porsche + Mulberry · 34 cross-fn at Meta
Strategy / Biz Ops
run
Founder · GTM strategy · AI operating frameworks at Meta
Build (product & web)
build
sukisong.com + client sites, Astro/TS/Cloudflare/Stripe · 9 GenAI products at Meta · Zendesk/Jira from scratch
Design / UX / Brand
build · grow
Designed sukisong.com + the FFW brand system end to end — client called it "night and day"
Knowledge Mgmt & Systems
enable
Turntide Knowledge & Quality Mgmt · second-brain consulting
Hands-on4
Marketing / SEO & AIO
grow
sukisong core offering · AI-discoverable + conversion
Compliance
run
Avocado: CCPA-compliant tech to CX + factory teams
Technical Writing / Docs
enable
Process & documentation systems
Supply Chain / Logistics
run
Avocado hardware + factory · Turntide 10K motors install, intl
The Bench8
Front-end Engineers
build
UI / web-app implementation
Back-end Engineers
build
APIs, infra, integrations
Data Scientists
build · run
ML, modeling, analytics at depth
Dedicated QA / Test Engineering
build
Deep test engineering at scale
Photo / Video Production
grow · brand
Full camera crew + editors — content, reels, brand film
Social Media Management
grow · brand
Social media managers — strategy, calendar, community
Paid Media / PR
grow
Specialist brought in per engagement
HR Ops
run
Payroll / recruiting back-office at scale
03 The bench

the bench

More hands than mine — on call, not on payroll.

When scope outgrows one operator, I bring people I've worked with and trust — front-end and back-end engineers, data scientists, QA, a full camera crew and editors, and social media managers. You get senior specialists for exactly as long as you need them, coordinated by someone who's done their job too. No agency retainer, no bloat.

04 Receipts

receipts

$480K
/yr overhead cut
80%
sprint close rate
34
contributors led
10K
motor transition supported (intl)
200→0
backlog cleared
9
GenAI products shipped at Meta
05 What I offer

consulting

Where to start.

I've built operating systems for myself and for founders, paid and unpaid. Now it's productized. Start with a one-time audit for the map; anything deeper is scoped on its own once the map exists.

06 Who it's for
  • Indie SaaS and product builders — solo or two-person shops
  • Solo consultants and fractional execs running their own book
  • Creator-economy operators with revenue and operations to organize
  • Newly-funded founders pre-first-hire who need the system before the team
  • Builders working through volatility who want a builder who gets it, not a vendor

Not for large teams (they need a fractional COO or CMO, not a second-brain operator) or big companies (they need McKinsey or Bain). Pure artists who want a website + brand go to Sites.

07 Working together
  1. Discovery

    Intro call

    Fifteen minutes. We look at where the system is leaking and which engagement fits the moment. Not a fit? You leave with a clearer brief.

  2. Start

    The Audit

    The cleanest way to see the full system without a retainer. Anything deeper is scoped on its own, once the map exists.

  3. Operate

    Working sessions + iteration

    Weekly working sessions. Async between. Quarterly step-back to iterate the whole system. Sites handles the surface; this work handles the substrate.

08 Scope + capacity

Qualification. Solo or near-solo operator. Revenue or runway to invest in the system. You're the bottleneck — the work is the system around you. You'll actually use it, not just buy it. Application on the intro call.

09 Common questions
What do I actually get from the Audit?

A map — one engagement, written deliverable, you implement: current-state map, gap analysis, and a 90-day roadmap you can act on. Anything deeper is scoped on its own once the map exists.

Is this coaching, consulting, or fractional work?

Fractional consulting with a builder bias. Not coaching — I'll tell you what to do, not ask you what you think. Not pure consulting either — I build alongside you, in your tools, with your data. Closest analogue: a fractional COO who specializes in the operating-system layer, not the people-management layer.

10 Book the call

Start with the call.

Fifteen minutes. We look at where the operating system is leaking and whether the Audit is the right entry. If it is not a fit, you leave with a clearer brief.

Book intro call →
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