capabilities

I build across the whole stack — and I've sat in nearly every seat to know why it matters.

You hire one builder — who ships it, and runs it.

Websites, web apps, data and reporting, and AI tools — designed and built by me (Astro, TypeScript, Cloudflare, Stripe). Fourteen years operating nearly every function of a business means I build the right thing, not just a thing. A vetted bench extends capacity when a build needs more hands — on call, not on payroll.

You hire one builder
the full stack, built by me
sites · web apps · data & reporting · AI tools — plus 16 business functions operated
Extra hands when needed
on call, not on payroll
front-end · back-end · data science · QA · camera crew · social · paid media
operator · on location
Suki on location at the coast
01 The operator

the operator

I build it myself — and I've run the business around it.

Most technical people work one layer. I build across all of them — front end, back end, reporting, and AI tools — and I've operated the business functions they serve, so I build the right thing, not just a working thing.

That's the edge: I build it and I understand where it fits, because I've sat in those seats myself — not just managed people who have.

02 The map

the capability map

Every seat, with receipts.

Cyan — led or owned.  Amber — hands-on inside a broader role.  Purple — my bench brings it. Each tile names where I earned it.

Led / Owned12
Program / Project Management
build · run
~8 yrs PM · led 34 across 4 teams at Meta · Scrum Master
Data & Analytics / Reporting
build · run
Turntide: reporting infra + dashboards from scratch · Meta program metrics
Product Management
build
Shipped 9 GenAI products at Meta · Harvard-in-Tech product track
Sales / Business Development
grow
Sales at Porsche · VIP international at Mulberry · Sales Mgr at Denttio
Go-to-Market & Enablement
grow
Turntide "Enablement & Experience" · channel GTM, 10K motors
Customer Success / Accounts
grow
Turntide VOC/CSAT + Stakeholder Experience · Avocado CX
Operations
run
Avocado −30% overhead / $480K · Turntide delivery & procurement
People / Team Leadership
run
Led teams at Porsche + Mulberry · 34 cross-fn at Meta
Strategy / Biz Ops
run
Founder · GTM strategy · AI operating frameworks at Meta
Build (product & web)
build
sukisong.com + client sites, Astro/TS/Cloudflare/Stripe · 9 GenAI products at Meta · Zendesk/Jira from scratch
Design / UX / Brand
build · grow
Designed sukisong.com + the FFW brand system end to end — client called it "night and day"
Knowledge Mgmt & Systems
enable
Turntide Knowledge & Quality Mgmt · second-brain consulting
Hands-on4
Marketing / SEO & AIO
grow
sukisong core offering · AI-discoverable + conversion
Compliance
run
Avocado: CCPA-compliant tech to CX + factory teams
Technical Writing / Docs
enable
Process & documentation systems
Supply Chain / Logistics
run
Avocado hardware + factory · Turntide 10K motors install, intl
The Bench8
Front-end Engineers
build
UI / web-app implementation
Back-end Engineers
build
APIs, infra, integrations
Data Scientists
build · run
ML, modeling, analytics at depth
Dedicated QA / Test Engineering
build
Deep test engineering at scale
Photo / Video Production
grow · brand
Full camera crew + editors — content, reels, brand film
Social Media Management
grow · brand
Social media managers — strategy, calendar, community
Paid Media / PR
grow
Specialist brought in per engagement
HR Ops
run
Payroll / recruiting back-office at scale
03 The bench

the bench

More hands than mine — on call, not on payroll.

When scope outgrows one operator, I bring people I've worked with and trust — front-end and back-end engineers, data scientists, QA, a full camera crew and editors, and social media managers. You get senior specialists for exactly as long as you need them, coordinated by someone who's done their job too. No agency retainer, no bloat.

04 Receipts

receipts

$480K
/yr overhead cut
80%
sprint close rate
34
contributors led
10K
motors shipped intl
200→0
backlog cleared
10+
AI products built
05 What I offer

consulting

Two ways in.

I've built operating systems for myself and for founders, paid and unpaid. Now it's productized. Start with a one-time audit for the map, or take a seat if you want a builder in the room.

Second-Brain Operator Seat

Project-based · 3 seats total.

Priced per project Scoped per project — or an hourly retainer to hold a standing seat. Application + intro call required.

One of three concurrent seats. Pricing flexes to the engagement — a fixed per-project scope, or an hourly retainer to hold your seat month to month, whichever fits the work. Roughly 8–10 hrs/month — weekly sessions, async between, quarterly system iteration. Application + intro call required before we start.

  • Weekly working sessions (~60–90 min)
  • Capture, decision velocity, ops baseline
  • Financial visibility — cash flow, runway, sequencing
  • AI integration as multiplier, not substitute
  • Body baseline for founders running hot
  • Slack/Notion async between sessions
  • Quarterly system iteration
06 Who it's for
  • Indie SaaS and product builders — solo or two-person shops
  • Solo consultants and fractional execs running their own book
  • Creator-economy operators with revenue and operations to organize
  • Newly-funded founders pre-first-hire who need the system before the team
  • Builders working through volatility who want a builder who gets it, not a vendor

Not for large teams (they need a fractional COO or CMO, not a second-brain operator) or big companies (they need McKinsey or Bain). Pure artists who want a website + brand go to Sites.

07 How it works
Discovery

Intro call

Fifteen minutes. We look at where the system is leaking and which engagement fits the moment. Not a fit? You leave with a clearer brief.

Start

Audit, or graduate to Seat

Most founders start with the Audit — the cleanest way to see the full system without a retainer. If the work benefits from ongoing iteration, the Audit fee credits toward your Operator Seat engagement.

Operate

Working sessions + iteration

Weekly working sessions. Async between. Quarterly step-back to iterate the whole system. Sites handles the surface; the Seat handles the substrate.

08 Scope + capacity

Three concurrent seats. When they fill, the page swaps to a waitlist.

Current availability: 1 of 3 seats open · 3 of 6 Audit slots open.

Qualification. Solo or near-solo operator. Revenue or runway to invest in the system. You're the bottleneck — the work is the system around you. You'll actually use it, not just buy it. Application on the intro call.

09 Common questions
What's the difference between an Audit and a Seat?

The Audit is a map — one engagement, written deliverable, you implement. The Seat is a builder in the room — ongoing weekly sessions, we build and iterate together. Most founders start with the Audit; some never need the Seat. If you do graduate, the Audit fee credits toward your Operator Seat engagement.

Is this coaching, consulting, or fractional work?

Fractional consulting with a builder bias. Not coaching — I'll tell you what to do, not ask you what you think. Not pure consulting either — I build alongside you, in your tools, with your data. Closest analogue: a fractional COO who specializes in the operating-system layer, not the people-management layer.

Why capped at 3 seats?

Because the work compounds only if I'm actually in your head — not skimming your Notion at the top of each session. Three is the honest number for that. When seats fill, the next opens by waitlist; the price goes up when demand says so.

How long does an Operator engagement run?

Each engagement is scoped to a project; most founders start another or graduate to a quarterly check-in once the system holds. No lock-in.

10 Book the call

Start with the call.

Fifteen minutes. We look at where the operating system is leaking and whether the Audit or the Seat is the right entry. If neither fits, you leave with a clearer brief.

Book intro call →
// PALETTE ⌘K · Esc to close